Just this morning I had to cancel my annual Domain Auction membership that was on auto-renew…that I didn’t know I had. Without the rep’s instructions, I never would have been able to find it on my own.

Friday March 26th, tried to transfer 3 of my domains from GD to NameCheap, started at 5:20am CST and got final confirmation from NameCheap that transfer was complete at approx. 8:00am CST . The 3rd domain transfer was cancelled by NameCheap’s systems due to it still being ‘locked’.

The 3rd domain was a brand new domain (never registered) and it was at day 62, so I should have been able to transfer it. I know for a fact I had unlocked it, and after 7 (yes, SEVEN) calls to GD , I was still unable to transfer it. Although GD’s domain manager showed it as unlocked and the 7 DIFFERENT reps at GD all telling me ‘your domain should be unlocked’, NameCheaps automated systems kept failing the transfer stating GD was blocking port 43 and it was believed to be still under ‘locked’ status.

I tried a couple times on Saturday March 27th (spaced about 9 hours apart), and still the same thing. I was told by NameCheap support that since it was so close to 60 days since it was registered, I should maybe try waiting a day or two. Sure enough, I tried Monday March 29th at approx 7am CST and by 10:30am CST I had received confirmation from NameCheap that the transfer was complete.

I couldn’t be happier that I’m with NameCheap and have my entire domain portfolio there. No more of GD’s cluttered interface, got free WhoisGuard for every one of my domains and several PositiveSSL certs (at least for the first year).

Just a heads up…. if you are trying to transfer a newly registered domain from GD to NameCheap, you may want to try to wait until about 65 days from the date of registration… otherwise you may deal with what I dealt with. Hope this helps in addition to the help your article provided in giving domain registrar shoppers the tools to make an informed (and hopefully stress-free) experience.